To obtain support on authentication problems with
systems linked to AnagraficaUnica, you can send an e-mail notification to
supporto.anagraficaunica@unisalento.it, taking care to indicate your personal data, tax code, attaching a photo/scan of a valid ID card and of the card with the fiscal code or health card, in addition to what is deemed useful to specify to solve the problem encountered.
Users with SPID or CIE credentials can authenticate themselves on
AU public pages to retrieve local AU credentials and change their password.
Please DO NOT use certified e-mail (PEC) to write to the e-mail address above, as that address (supporto.anagraficaunica@unisalento.it) does not support receipt from and response to PEC addresses. For communications/reports via PEC, write exclusively to the PEC address of the University: amministrazione.centrale@cert-unile.it.
For all the problems and reports NOT regarding the access to the Portal, to the student e-mail or to the
other systems, please refer to the
HelpDesk system (authentication with local AU credentials is required).